You can have your tax refund sent directly to your NetSpend account if you want to receive it by electronic deposit. Waiting for it can be stressful, however, if you are not sure when it will arrive. Electronic deposits might be fast, but there are factors that can affect when you actually receive your refund through NetSpend.
Your refund through NetSpend depends on the Internal Revenue Service’s schedule. It typically takes 21 or fewer days to process tax returns and issue refunds, according to the IRS. It could be processed more quickly or not so quickly, depending on how you file your return. Taxpayers who file an electronic return typically receive their refunds much faster than those who file a paper return. The amount of time necessary to receive the forms via mail increases the processing time.
Netspend Direct Deposit
Your tax refund will arrive at NetSpend on the same day that the IRS issues it. However, the processing time at the bank determines when the money actually arrives in your bank account.
In keeping with FDIC regulations, NetSpend can’t accept your refund if your account has been inactive for 90 days or more.
If your refund is taking a longer time to arrive than expected, it could be due to errors in your tax return or processing issues at the IRS. Errors in tax returns increase processing time. Common mistakes include omitting a spouse’s Social Security number, miscalculating the tax amount or providing incorrect bank routing information.
Checking Current Status
You can check the status of your refund with the IRS to find out when to expect it in your NetSpend account. You can check at IRA.gov's “Where’s My Refund” tool or call the Refund Hotline at 800-829-1954. You’ll need the first Social Security listed on your tax return and the amount of the refund you’re expecting to the nearest whole dollar. If you find that your refund has been issued but has not arrived in your account, call Netspend at 1-866-387-7363 or log in to your account to send a message. You can also send an email to email@example.com or send a letter to NetSpend Corp., P.O. Box 2136, Austin, TX 78768-2136.