Although it's your building superintendent's job to maintain your apartment complex, an occasional gesture of gratitude will not go amiss if your site manager's gone that extra mile to help you out. You won't want to be dropping large bills every time your superintendent changes a light bulb in a communal area, but you will probably want to oil the wheels if he's gone above and beyond to assist you individually.
Tasks and Jobs
Anytime you have reason to call on your building superintendent to carry out a task for you, no matter how small, it will be a good idea to tuck him a note or two. Regular small tips are a great way of showing your appreciation and making sure you maintain a good relationship with your super. You should tip when your site manger carries out any repairs for you or arranges a visit from tradesmen. Handing over a few dollars when your super helps you out with your mail or dry-cleaning also is a good idea. If any staff in your building go above and beyond the call of duty by doing something such as walking or feeding your pets while you're away, a tip will be unavoidable.
The amount you should tip your building superintendent will depend on your budget and the type of accommodation you live in. You'd generally be expected to hand over more if you live in a luxury apartment than you would if you lived in a downtown block. As a rule of thumb, stick to between $5 and $10 for routine maintenance such as unblocking a drain. Anything smaller than this could be seen as a bit of an insult. Perhaps consider going as high as $40 or $50 if your super looks after your pet dog while you're away.
It's customary to reward workers who've performed a service for you with a tip over the holiday season. The Emily Post Institute recommends superintendents should get a gratuity between $20 and $80 or a gift before the holidays. You'll probably decide to stay toward the lower end of this if you've been tipping your super left, right and center throughout the year. A little something will be in order, though, no matter how generous you've been to date.
Don't feel as though you have to tip your building superintendent for tasks that aren't directly linked to you. It will obviously benefit you if a faulty elevator gets fixed in your apartment building, but any work carried out in communal areas of your complex aren't necessarily tip-worthy. You also shouldn't feel bad about failing to grease your site manager's palm if he's not done a good job. If it's taken three months to get your leaking tap fixed, there's no reason to pay a gratuity.
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