Don't assume that the company that collects your mortgage payment every month owns your loan. The world of finance is complicated and cloaked with layers of anonymity. Just because a company issues you statements and manages your mortgage doesn't necessarily mean that it company owns your mortgage. It may be just a mortgage service company. When you want to find out who owns the note on your home loan, put on your detective hat and get busy uncovering clues.
Find a recent mortgage statement and read the company contact information carefully. You should find a customer service number that you can call for information about your home note.
Call the customer service number listed on the monthly statement. Ask to speak with a customer service representative. Provide the customer service representative with your name and account number to enable the representative to look up your account information.
Ask the representative for the name of the company that owns your mortgage. The representative may tell you that the same company who services your loan owns it as well. This is somewhat rare, however. It's more likely that the representative will tell you that a different company or entity owns your note. It's also possible that the representative will tell you that the mortgage owner is not known or is confidential.
Visit the Freddie Mac website or the Fannie Mae website to use a look-up tool to see if either company owns your loan. Freddie Mac and Fannie Mae are two major mortgage investment companies that often buy home mortgages from mortgage companies and lenders.
Consult an attorney with experience working with loan modifications. The attorney may be able to ascertain who owns your loan through professional channels.
- If you're struggling to pay your mortgage, you don't need to find out who holds your note to get assistance. Call the mortgage service company and ask about relief policies that may give you some extra time to make payments. You may need to leave a message that includes your name and account number to get a call back. Don't wait until you're already in arrears to ask for help, though. Be proactive about resolving issues to protect your credit.
- Enter your account information precisely into the look-up tools or the tools may not locate your account information.
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