Bank of America offers several convenient ways to change your Visa card's personal identification number. Regardless of the reason you wish to change it -- concern that someone else might know the number, you forgot it or simply as a precaution to reduce the risk of theft or fraud -- Bank of America makes it easy to do by phone, on the Internet or in person.
Call the customer service number on the back of your Bank of America Visa card. Follow the voice prompts and select the option to change your PIN or to speak with a representative who will help you with the task. This service is available every day of the week between 7 a.m. and 10 p.m. local time.
Go to the Bank of America website and log in to your account. Once you're securely logged in, select the "Reset Your PIN" link. You can change your Visa debit and credit card PIN through this link.
Visit a Bank of America branch. Let a bank teller know you wish to change your Visa PIN, and she will assist you with resetting it.
- Choose a PIN that is easy for you to remember, but hard for others to guess. Avoid sequential numbers, like 1234, and numbers others may know, like your birthday or anniversary.
- Don't write your PIN on your card or leave it someplace where others may find it, such as your wallet or bank register.
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